Privacy Policy

Effective Date: October 18, 2026

Clarion Therapy & Wellness ("Clarion," "we," "our," or "us") respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how information may be collected, used, and shared when you visit our website, as well as the choices available to you.

This Privacy Policy applies to our website at https://www.clarionwellness.org.

This policy does not replace our separate Notice of Privacy Practices governing protected health information collected, used, or maintained in connection with counseling services. Clinical records and patient information are subject to applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), where applicable.

Contact Information

Clarion Therapy & Wellness

2850 Shoreline Trail, Suite 200
Rockwall, TX 75032

Email: info@clarionwellness.org

Website: https://www.clarionwellness.org

Information We Collect

Information You Voluntarily Provide

Our website does not currently collect information through an online contact form.

If you choose to contact us by email, you may voluntarily provide information such as:

  • Your name

  • Email address

  • Phone number

  • Information you choose to include in your message

Please avoid including sensitive medical information, treatment details, or other confidential health information in ordinary, unencrypted email.

Email should not be used for emergencies or urgent mental health concerns.

Information Collected Automatically

When you visit our website, certain technical and usage information may be collected automatically through Squarespace, Google Analytics, Google Ads, and other website technologies.

Depending on the service and your browser settings, this information may include:

  • Browser type and operating system

  • Device type

  • Pages visited and interactions with website features

  • Time spent on pages

  • Referring websites and traffic sources

  • Approximate geographic location

  • Internet Protocol (IP) address

  • Cookie and similar device identifiers

We use website-related information to maintain functionality and security, understand visitor activity, improve content and usability, and evaluate advertising effectiveness.

Because our website discusses mental health services, certain browsing activities may reveal or suggest an interest in particular counseling services. We recognize the importance of handling this information appropriately.

Cookies and Similar Technologies

Our website uses cookies and similar technologies associated with Squarespace, Google Analytics, Google Ads, and other website services.

These technologies may support:

  • Website functionality and security

  • Measurement of website visits and engagement

  • Understanding how visitors navigate the website

  • Advertising performance measurement

  • Improvements to website content and usability

Some cookies and similar technologies may operate automatically when you visit our website.

Our website does not currently provide a separate cookie consent banner or an on-site cookie preference management tool.

You can manage, restrict, or delete cookies through your browser settings. Most browsers allow you to block certain cookies, remove stored cookies, or control how websites use cookies. Restricting cookies may affect some website functionality.

For additional information about Google's use of information collected from websites, visit:

https://policies.google.com/technologies/partner-sites

Squarespace

Our website is hosted by Squarespace.

Squarespace may collect and process technical, operational, and usage information to provide website hosting, security, analytics, and related services.

We also use Squarespace's built-in analytics tools to understand general website traffic and performance.

For additional information, please review Squarespace's Privacy Policy.

Google Analytics

We use Google Analytics 4 (GA4) to understand how visitors interact with our website and evaluate website performance.

Google Analytics may collect information such as:

  • Pages viewed

  • Website engagement and interactions

  • Device and browser information

  • Referring websites and traffic sources

  • Approximate geographic location

  • Cookie and similar device identifiers

This information helps us understand how visitors find our website, which pages they use, and how we can improve the overall website experience.

Our intended use of Google Analytics is to measure website activity rather than collect clinical records or treatment information.

However, website URLs, usage events, technical identifiers, and other information transmitted through analytics technologies may have privacy implications, particularly on websites discussing mental health services.

Information processed by Google Analytics is subject to Google's applicable terms, privacy policies, and data-processing practices.

For additional information, visit:

https://policies.google.com/technologies/partner-sites

You may also use Google's Analytics Opt-out Browser Add-on, where supported:

https://tools.google.com/dlpage/gaoptout

Google Ads

We use Google Ads to help prospective clients discover our counseling services and evaluate the effectiveness of our advertising.

Google Ads may use cookies and similar technologies to measure advertising interactions and certain activities occurring on our website.

For example, we may measure whether someone visits our website through an advertisement or clicks a link directing them to our appointment scheduling platform.

A click on an appointment scheduling link does not necessarily indicate that an appointment was booked or attended.

Our intended use of advertising measurement is to evaluate general marketing performance, not to transmit clinical records or treatment details.

Information associated with advertising interactions may be processed by Google according to its applicable terms, privacy policies, and advertising practices.

We recognize that mental health information requires particular care and that advertising and analytics technologies must be configured and used in accordance with applicable privacy requirements.

Appointment Scheduling Through Jane

When you choose to schedule an appointment, you may be directed to Jane, our third-party practice management and appointment scheduling platform.

Information provided through Jane may include personal, contact, scheduling, and health-related information necessary for appointment scheduling and the provision of counseling services.

Jane operates separately from our Squarespace website, although certain scheduling-related activity may be measured through configured analytics integrations.

Information submitted through Jane is handled according to applicable privacy laws, our clinical privacy practices, and relevant service agreements.

Our intention is to use analytics integrations for appropriate operational and scheduling measurements, without transmitting clinical records or treatment details to advertising platforms.

For additional information about Jane, visit https://jane.app.

How We Use Information

We may use information collected through our website or voluntarily provided through email to:

  • Respond to general inquiries

  • Provide information about counseling services

  • Direct prospective clients to scheduling resources

  • Operate, maintain, and secure our website

  • Understand website traffic and visitor engagement

  • Improve website content, accessibility, and usability

  • Evaluate advertising effectiveness

  • Comply with applicable legal obligations

  • Protect the security and integrity of our website and business operations

Website analytics are not a substitute for clinical documentation or patient records.

Information Sharing

We do not use our website for the purpose of selling clinical records or protected health information.

Our website uses third-party services that may collect, receive, or process certain website-related information as part of providing analytics, advertising, hosting, and other operational services.

These providers may include:

  • Squarespace: Website hosting, security, and analytics

  • Google Analytics: Website traffic and engagement measurement

  • Google Ads: Advertising and conversion measurement

  • Jane: Appointment scheduling and practice management

Information collected or processed through these services is subject to applicable contractual arrangements, privacy policies, and legal requirements.

We may also disclose information when required by law or when reasonably necessary to protect the security, rights, or operations of our organization.

Protected health information associated with clinical services is governed by applicable privacy laws and our separate Notice of Privacy Practices.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information associated with our website and business operations.

Our website uses HTTPS encryption to help protect information transmitted between visitors and the website.

However, no method of electronic communication, transmission, or storage is completely secure. We cannot guarantee absolute security of information transmitted over the internet.

Patients and prospective patients should use communication and scheduling methods designated by Clarion for sensitive clinical information.

Children's Privacy

Our website provides information about counseling services for children, teenagers, and adults. However, it is intended primarily for adults, parents, and legal guardians seeking information about our services.

We do not knowingly solicit personal information directly from children under the age of 13 through our website.

General website analytics and technical data collection may occur when individuals visit the website, regardless of age.

Parents or legal guardians seeking counseling services for a child are encouraged to contact our office or use our designated scheduling platform.

If you believe a child has provided personal information through our website without appropriate authorization, please contact us.

Your Privacy Choices

You have several options for managing information associated with your website visit.

Browser privacy settings: You may adjust your browser to block or delete cookies and manage certain website tracking preferences.

Google Analytics opt-out: You may use Google's Analytics Opt-out Browser Add-on, where supported, at https://tools.google.com/dlpage/gaoptout.

Google advertising preferences: You may review and manage applicable Google advertising personalization settings at https://myadcenter.google.com.

Information requests: You may contact us with questions or requests concerning personal information you voluntarily provided through email or other communications. Requests will be reviewed according to applicable law and relevant recordkeeping obligations.

Depending on your location and applicable law, you may have additional rights concerning personal information. Please contact us if you wish to inquire about those rights.

Browser settings and third-party opt-out tools may not prevent all forms of technical data collection or website measurement.

Medical and Mental Health Information

Clarion Therapy & Wellness provides professional counseling services.

Privacy protections associated with counseling, treatment, clinical records, and other protected health information are addressed separately through our Notice of Privacy Practices and applicable law.

This website is intended to provide general information about our services. Visiting the website, viewing counseling-related content, or clicking an appointment scheduling link does not, by itself, establish a therapist-client relationship.

Please avoid submitting confidential treatment information through ordinary email or other communication methods not specifically designated for secure clinical communication.

For questions about clinical records, patient privacy rights, or the handling of protected health information, please contact our office.

Third-Party Websites

Our website may contain links to third-party websites or services, including appointment scheduling platforms and external resources.

When you leave our website, the privacy policies and practices of the destination website may apply.

We encourage visitors to review the privacy policies of third-party services before providing personal or sensitive information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, technology, business practices, or applicable legal requirements.

When changes are made, the updated policy will be posted on this page with a revised effective date.

We encourage visitors to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or how information is handled through our website, please contact:

Clarion Therapy & Wellness

2850 Shoreline Trail, Suite 200
Rockwall, TX 75032

Email: info@clarionwellness.org

Website: https://www.clarionwellness.org